REFUND & RETURNS POLICY

We strive to provide exceptional service and high-quality placenta encapsulation. However, we understand that circumstances that require a refund or cancellation may arise.

Refund Process

If your placenta cannot be encapsulated due to medical reasons, you can receive a full refund less a $50 booking fee. Please follow these steps:

Email us as soon as possible with the subject line “Refund Request” and provide a brief explanation of your circumstances.

Once your email is received, we will review your request and process the refund within five business days.

Eligibility

It is extremely rare for a placenta to be unsuitable for encapsulation. However, if both you and your baby are in good health, your placenta should also be in good condition for encapsulation.

Please note that refunds will only be granted for medical reasons that render the placenta unsuitable for encapsulation. Refund requests for other reasons will be reviewed on a case-by-case basis.

Contact Information

If you have any questions about our Refund & Returns Policy, please contact us or 0408954120. We are here to assist you and ensure a smooth experience during this special time.